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FAQ

FAQ

What are your hours? 

April-October  - 10 am - 6 pm by appointment only. 

November - March 10 am - 5 pm by appointment only.

Cave Tours

Cave Tours are offered at the beginning of every... Vineyard Deck Tour and Tasting, Cellar Club Reserve Tasting & VIP Tour and Tasting in the Cave Grotto. Please arrive promptly to your appointment to join the tour 

If you want to join a tour and do not have an appointment, walk-in tours leave at the following times* 11:00 AM | 1:00 PM | 3:00 PM 

If you do not arrive on time for your reservation, the cave tour may leave without your party and we cannot guarantee space on another tour. Since the tour goes through the winery operations facility, cave tours may be canceled due to winemaking operations without notice.

What can I expect on an Eberle Cave Tour?

Tours last about 15-20 minutes. Every tour is different but you will receive a general overview of winemaking, Eberle history, and to walk through the 16,000+ square feet of wine caves. Dogs and children are welcome on tours. Please see the dog* and children** question below to see what is expected. Missed the Tour? Check out our video on YouTube going over what you missed on the tour.

 

What are your tasting options? 

We offer a seated wine tasting for a limited number of guests at each table. when booking, please be sure to include the total number of guests accurately (including children and adults who will not be tasting). Please arrive promptly to your appointment as cave tours leave at the beginning of your reservation time. If you are not here, the cave tour will leave without you. We do not guarantee that your cave tour will be rescheduled. We are an operating winery. Cave tours may be canceled due to winemaking operations.

Vineyard Deck Tour & Tasting: Enjoy a 90-minute experience that will include a tasting of 5 wines.  Suitable for 1 to 8 people maximum. Book here.

Cellar Club Reserve Tour & Tasting: We offer a tasting of 5 wines that may consist of new releases, Cellar Club exclusive, Reserve, and library wines. The 90-minute tasting is offered in the Cellar Club Lounge. Suitable for 1 to 6 people maximum. The cost is $25 per person, waived with a $50 purchase per taster. Complimentary for Cellar Club Members up to 4 people. A $25 deposit is required to hold your reservation. Book here.

VIP Tour and Tastings in the Cave Grotto:: Includes a tour of the caves, seated tasting in our Cave Grotto with an artisan cheese plate, and a private host is included for this 90-minute experience and is suitable for 1 to 8 people. The cost is $60 per person. Wine Club Members enjoy Complimentary VIPs each year based on membership level. A $60 deposit is required to hold your reservation.

 Book here.

Group Tour & Tasting: Eberle's Group Tasting & Tour Experience includes a private cave tour and a tasting flight of 5 wines hosted by one of our fabulous crew members. Group tastings are hosted on our Vineyard Deck and last approximately 90 minutes. While we define groups as parties of 9 - 20 people, any size party can opt to book a group tour and tasting by appointment & it is often recommended, especially if your party is looking for a more intimate experience here at Eberle. The tasting fee is $20 per person and is due in full at the time of booking. Group tasting fees are nonrefundable.

*We cannot guarantee a specific table if requested.

DO I NEED A RESERVATION TO ENJOY A WINE TASTING AT EBERLE WINERY?

Reservations help our team provide the highest level of service to our guests. We will continue to require reservations for our seated wine tastings. If any reservations remain unbooked after being sent to the waitlist, we will book walk-in guests a reservation based on availability. While we do still accept walk-in tasters in the bar, space is limited to parties of 4 or less on a first come first served basis. Weather permitting you can enjoy a bottle or glass on our Oak Knoll Patio if you do not have a reservation.

WHEN SHOULD I BOOK A RESERVATION?

We recommend booking your reservation as soon as possible. Weekends and holidays are especially desirable times to visit our beautiful Paso Robles wine country. We may sell out of reservations for those days as early as 4 weeks prior to the date you would like to visit. If reservations are showing sold out for the day or time you are looking to come, please consider a different day or time or join our wait-list to be notified by email of any cancellations. ****After booking, please look over your confirmation email to verify that what you have reserved is correct.

HOW DOES THE WAIT-LIST WORK?

If we are showing sold out reservations for the day, time, party size or seating type you are looking for, we encourage you to join our wait-list. You will only need to join the waitlist once, but please be sure to leave us notes with your preferred/available time frame. In order to cast the widest net, we recommend keeping your options as open as possible by selecting any experience and any service as the opportunity to book a reservation through the waitlist is based entirely on unpredictable cancellations. All communication for the waitlist is by email only. When we have a cancellation, if the newly available reservation matches your waitlist submission and preferences, you will receive an email notification inviting you to book. Please note, this email invitation is not a reservation. As we experience cancellations you may receive multiple invitations leading up to the date you are hoping to come. Simply disregard any undesirable invitations, but take immediate action when you receive a favorable invitation. Availability is on a first come first serve basis. In order to secure a seat, you must be the first person to book the reservation on Tock. If you are redirected from the booking page or receive an error notification, it is because someone has managed to book the reservation before you. If you successfully complete the reservation you will immediately receive an email confirmation from Tock. *We experience quite a few last minute cancellations. For the best chance of gaining a reservation, we highly encourage you to check your emails the day before, and continually on the day you are hoping to come.

BOOKING SYSTEM LOGOUT TIMES:

Please be aware that you will have 7 minutes to complete the transaction once a reservation slot is selected. If you exceed the allotted time you will be signed out and the reservations will be released back into our system for other guests to reserve. If you do not receive a confirmation email, your reservation was not processed.

 

Large Group Policy (9+)

A limited amount of tastings are available to book for parties of 9-20 including minors and non-drinkers.  The tasting fee is $20 per person and is due in full at the time of booking. Group tasting fees are nonrefundable. We do not permit split reservations or split tables. 

If you are looking to host a group over 20  please contact our events department at events@eberlewinery.com

Weather?

Eberle Winery will host our vineyard deck reservations on our new covered patio. The new structure has windscreens and both heating and cooling systems to ensure the comfort of our guests during our ever-changing Central Coast weather.

Early/Late Arrival Policy

Thank you for joining us with a reservation at Eberle Winery! We understand that booking multiple tasting appointments can be difficult to gauge the timing needed at each destination. (A safe estimate is about 2 hours at each place with travel.) With this in mind, our team works hard to accommodate you to the best of our ability without ruining the structure of others' appointments and timing. Please read our policies below. If you have any questions do not hesitate to reach out.

Early Arrivals: Early arrivals will not be able to be seated until their appointment time. If you are early, you may choose to opt out of your reservation and taste at the bar (by availability) or purchase a glass or bottle and enjoy your wine over on the Oak Knoll Patio until your appointment time. Opting out of your appointment and tasting at the bar does not guarantee a cave tour. You are welcome to join our walk-in tours at 11:00 AM, 1:00 PM, and 3:00 PM.

Late Arrivals: Appointments are 90 minutes long. Cave tours leave promptly at the beginning of each appointment. We do not guarantee your cave tour will be made up if you miss the tour. If seated, you will have the time remaining in your appointment to taste. Please note that we can hold your table for up to 15 minutes past your scheduled reservation time. After that, we can not guarantee that we will be able to accommodate you for the experience you reserved. The best way to contact us on the day of your visit is by replying to our reminder text. If you do not arrive on time for your reservation we will ask you for an ETA via text message. Please reply to the text message with any updates so that we may plan accordingly. If we are unable to accommodate your group, we recommend that you come back another time for a tasting.

EARLY/LATE ARRIVAL POLICY

IS IT OK IF I BRING MORE GUESTS THAN THE TOTAL OF MY RESERVATION?

The seating you reserve is specific to the number of guests in your party. We will only be able to accommodate additional guests if we have a table available that can seat your new party size. Please reach out to us as soon as possible if you need to increase your party size and we will do our best to accommodate you within our party size limit. Please keep in mind that adults who will not be tasting wine and children out of stroller age must be included in your total party size.

Walk-Ins

Don't have an appointment? Walk-ins are welcome inside at the bar for tasting (limited to parties of 4 or less) based on availability, first come, first served or on the Oak Knoll Patio for by-the-glass or by-the-bottle based on availability/ first come, first served. We do not guarantee cave tours for our walk-ins. Typically our tour times for walk-ins are 11:00 am, 1:00 pm, and 3:00 pm.

What are your Holiday Hours?

We are closed on Thanksgiving Day and Christmas Day. We have adjusted hours on the day before Thanksgiving, Christmas Eve, New Year's Eve, and New Year's Day. 

Are you kid-friendly**? 

Guest of all ages are welcome on the Vineyard Deck, Oak Knoll, & Cellar Club.  However, due to space restrictions and the elevated nature of the VIP tasting, we do not recommend this experience to parties with young children. Children must be seated with, and chaperoned by adults at all times. When booking a reservation, please include children out of stroller age and older in your total party size.

Are you dog-friendly*? 

Dogs that are people and dog friendly and on leashes are welcome to be inside and out of our facility. Dogs can participate in the cave tour. We please ask that you clean up after your animals. We have doggie waste bags available. Please note we have two winery dogs that wander the premises off-leash. The poodles are both friendly.

 WHAT TIME IS YOUR LAST RESERVATION?

Our last available reservation is at 4:15pm, which allows enough time for the full 90 minute experience before we close at 6pm.

HOW MUCH TIME SHOULD I PLAN FOR A VISIT TO EBERLE WINERY?

We allot 90 minutes for your entire wine tasting experience, start to finish. With travel time, and depending on the location of your next destination we recommend you give yourself about 2 hours in total.

Outside Food Policy 

We do not have a restaurant onsite. We have charcuterie boxes available for purchase. We do not allow outside food on our Vineyard deck and inside the tasting room as it affects the tasting experience for other guests and tasting time constraints. You are more than welcome to enjoy your food over on the Oak Knoll Patio before or after your tasting experience. The Oak Knoll is first come, first serve, no appointments are needed for picnicking. We ask that you clean up after yourself. No outside alcohol.

DO YOU OFFER INDUSTRY DISCOUNTS?

To our friends in the wine and hospitality industry, we offer 30% off the purchase of the industry person. Your business card is required to receive industry benefits.

DO YOU OFFER MILITARY DISCOUNTS?

To our active and retired military and law enforcement personnel with ID, we offer complimentary tastings and 40% off their wine purchase.

IS A CREDIT CARD REQUIRED TO HOLD MY RESERVATION?

A credit card deposit is only required for our Vip experience.

CAN I GET A REFUND ON MY DEPOSIT FOR THE VIP TASTING?

Cancellations made 48 hours or less before an appointment will be subject to a rebooking fee of $60. Cancellations made via email to Tastingroom@Eberlewinery.com sooner than 48 hours before an appointment will be processed without penalty.

Are we able to access Sensorio from your property? 

Sensorio is about a quarter-mile past our entrance. You are not able to access their facility from our property. If you have any questions about Sensorio please call 805-226-4287.